24
May 2012
[…]
The MoJ also issued figures on interpreting services in court following
the launch of a controversial private contract in January.
They show that Applied Language Solutions (ALS) was still failing to
meet its contract targets three months after it took over responsibility for
providing interpreters to all courts in England and Wales.
The firm's contract with the MoJ requires it to supply interpreters for
98% of all court and tribunal bookings.
In February, the firm had a success rate of only 65%, though that had
risen to 90% by April. There were 2,232 complaints about language services over
the first three months of the year.
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